Charles B & Company Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services and website, then you can be assured that it will only be used in accordance with this privacy statement. This privacy policy outlines how your personal information is collected, used and treated. Charles B & Company may at any time change this policy by publishing a new version on the website.
Privacy
Charles B & Company may collect certain specific personal information from our website, telephone calls and written correspondence to provide our customers and users with an individual service.
Data Protection
We operate in accordance with current data protection legislation.
The Information We Collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode
- Details of your property and land ownership
- Any other information relevant to your project
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
What Do We Do With Your Personal Information?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal Record
- We may use the information to improve our services
- To inform you about forthcoming events and news which may be of interest to you
- Use and Disclosure of Personal Information
Your personal information will be disclosed only to relevant representatives and working groups of Charles B & Company. Only necessary information is disclosed. We will not sell, distribute or disclose your information to third parties.
Security
We take reasonable steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.
How Long Do We Keep Information About You?
We keep information in line with the length of time we need to keep your personal information in order to manage and administer your project. We will also take into account our need to meet any legal, statutory and regulatory obligations. In all cases our need to use your personal data will be reassessed on a regular basis and information which is no longer required will be disposed of.
Accessing and Updating your Personal Information Charles B & Company Limited
We shall respond promptly and certainly within one month from the point of receiving the request.